COMPLAINTS

If you wish to register a complaint, please write to Ian Cooper, IC Financial Planning Limited, 53, Middlewich Road, Sandbach, CW11 1HU or telephone 01270 757621 in the first instance.

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A summary of our internal complaints handling procedures, for the reasonable and prompt handling of complaints, is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on

0800 023 4567.